• Terms & Conditions

Terms & Conditions

Acknowledgment and acceptance of agreement between you and Double A Point Collection Program. By accessing this site, the user of the site and member of Double A Point Collection Program, hereby accept and agree to abide by the following Double A membership rules & regulations. If you do not agree with these membership rules, please do not register and discontinue your use of this site.

Business Rules

Terms of services

1.     Points claimed cannot be redeemed for cash.

2.     Point in each country of Double A International Business might be varied depending on each marketing scheme.

3.     Point is non-transferable.

4.     Double A Points collection membership will commence once application submission is completed online/offline prior to the date of its receipt.

5.     Notification will be sent to applicant via email after the acknowledgement of application.

6.     Member can redeem reward from e-rewards catalog without paying withholding tax.

7.     For claiming the rewards, member must complete and submit a Double A rewards claim form. This form can be found on the Double A Points Collection web site.

8.     For claiming the points, member must complete and submit a Double A points claim form. This form can be found on the Double A Points Collection web site.

9.     Appointed representatives from Double A Point Collection have the right to review claims for accuracy and for point allocation purposes.

10.   Point can be redeemed from proof of purchase.

11.   Notification from Double A Point Collection shall be sent out via email upon receiving documents for proof of purchase.

12.   Verification of proof of purchase shall be confirmed within 3 days in order to credit point into the member database.

13.   Rewards delivery will be sent out to member within 3 weeks from date of receiving reward claims.

14.   Proof of purchase can only be used in country of its issuance.

15.   Invoice for submission cannot be over 3 months after, and inclusive of, invoice date issued.

16.   All redemptions are subject to gift (s) availability and Double A reserves the right to replace any gift(s) with other gift (s) of similar value.

17.   Any enquiry from member to customer service will be taken care by our customer service team via voice and / or non-voice customer services.

18.   If any spurious document(s) are found and submitted to claim point, Double A shall be entitled to terminate member status and cancel all valid points without prior notice. Double A may take any legal action into the competent court for the highest penalty.

19.   Any misuse or hacking of Double A Plus database, regardless of purpose, Double A shall be entitled to terminate member status and cancel all valid points without prior notice. Double A may take any legal action into the competent court for the highest penalty.

20.   Membership status will be terminated once member has no point updating and/or redemption of points for a year, all remaining points will be automatically terminated from database. Reclaiming the point(s) is not allowed.

21.   Points can be accumulated as long as member stays active.

22.   Membership status can be renewed from the previous member but cannot be reclaimed for expired points.

23.   Inactive member refers to member who has no point updating and/or redemption of points with Double A Point Collection program for more than 6 months.

24.   Active member refers to member who has transaction and activity records with Double A Point Collection within 6 months.

25.   Gift will be delivered via postal mail to the address given in member redemption form or self collection at merchant after receiving confirmation of redemption.

26.   Double A is not responsible for any lost, damaged, stolen or unqualified vouchers or goods redeemed through the program.

27.   Should there be any unforeseen circumstances, Double A will not be responsible for any damages on member database, points, and documents related to Double A Point Collection Program.

28.   Membership status is divided into 3 types: Base Member, Privilege Member, and Elite Member.

29.   Base Member: All new members are classified as Base Members and are entitled to the basic privilege from the program and basic point collection.

30.   Privilege Member: After Base Member has joined for 12 months from, and inclusive of, the date of registration and accumulated more than 3000 points, membership status will be automatically upgraded to Premium Member. As a Premium Member, member will get additional privilege from the program depending on the condition at the time the privilege is released to member. Premium Member can also get additional point collection for 10% of every 1000 points collected. Membership status will be valid for 2 calendar years after such upgrade and will be terminated back to Base Member status if member cannot acquire 3000 points during this membership status period.

31.   Elite Member: After Premium Member has joined for 12 months from date of conversion and accumulated more than 10000 points, membership status will be automatically upgraded to Elite Member. As an Elite Member, member will get additional privilege from the program depending on the condition at the time the privilege is released to member. Elite Member can also get additional point collection for 20% of every 10000 points collected. Membership status will be valid for 2 calendar years after such upgrade and will be terminated back to Base Member status if member cannot acquire 10000 points during this membership status period.

32.   Double A Reserves the right to reject any product or voucher returned if the recipient thereof has officially signed claim for that product or voucher.

Membership Rules

1.     Double A Point Collection’ member is strictly country/territory specific

2.     A person can only join the Double A Points Collection Program in the country where the person is registered.

3.     Double A Point Collection Member of one country will not be able to join & conduct transaction, claim point, redeem, or get any privilege on Double A Point Collection sites of other countries.

4.     These services and offers are provided only to registered members and under the terms and conditions as informed on the Double A Point Collection web site in your country of residence.

5.     All information submitted shall be true and accurate at point of submission and completed (apart from optional items) as required by the Double A Point Collection Registration Form.

6.     All the required fields on application form, Rewards Claim form and Points Claim form must be completed.

7.     Double A reserves the right to subcontract the information provided by the member.

8.     Member shall maintain and promptly update the Registration Data to keep it true, accurate and complete. If any information is found untrue, inaccurate or incomplete, or should Double A have reasonable grounds to suspect the information given is untrue, inaccurate and not completed, Double A has the rights to suspend or terminate the account, and refuse any and all current or future access to Double A Point Collection or use of any services.

9.     Members will be informed of the availability of each Service for various Double A products and services on the relevant Double A Point Collection web site.

10.   Member ID and Passwords are generated automatically by system once application form with attached documents are verified and send out to member’s email address.

11.   Member ID set on 9 digits, first 3 digits are English alphabet to screen the country of registered follow with 6 Numeric digits for example SIN000001 (Member ID cannot be changed).

12.   Passwords set on 6 Numeric digits are automatically generated from system (Passwords can be changed on Double A Point Collection web site once member log in the system).

13.   If member resigned from the company he registered with, he cannot carry over the member status with him to the new company. He will need to register for a new account to collect the point.

14.   Once the member resigned from the company, his account is still active for the new employee to replace his position by using the same member login and password to access and then this new employee can change his profile and his contact number in the same company. If not, this account will be terminated when is expired.

15.   Company name on proof of purchase has to reconcile with member registered company; if not, it will not be valid for point claim.

16.   Use of this Site by any unauthorized personnel is prohibited. You shall notify Double A immediately of any unauthorized use of any user identification, passwords or other security information, or breach of security. Double A cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.

17.   Any transaction made on this Site using any of your user identifications and passwords and through your accounts shall be deemed to be binding on you.

 

Others

1.     Double A Point Collection is a customer program for the users of Double A consumer products in order to provide members with information and services related to such Double A products and services.

2.     To be able to use the services, you have to read and accept some additional service related terms and conditions as notified on the Double A Point Collection web site in your country of residence prior to using the service in question.

3.     It is a pre-requisite that before submitting any registration, all applicants are required to have first read, understood and accepted these Membership Rules, all Terms and Conditions, Legal Information and the Privacy Policy contained herein.

4.     If there are any arguments or problems on Double A Point Collection program, the decision of Double A Point Collection Committee is final.

5.     Double A reserves the rights to change, modify or withdraw access to this site, the content of these pages or terminate the program at any time without any prior notice.

6.     Advertisers and sponsors on the site are responsible for ensuring that material submitted for inclusion on the Site complies with all legal and regulatory requirements and does not contain any material which is objectionable including, without limit, information which is defamatory, obscene, threatening or untrue. Double A Point Collection will not be responsible for any such material or any error or inaccuracy in advertising material.

7.     Double A Point Collection provides hyperlinks to sites on the Internet which are operated by other people.

8.     Using an external hyperlink means that you are leaving the Site and Double A therefore takes no responsibility for and gives no warranties, guarantees or representations in respect of linked sites.